Terms of Service

Effective Date: April 9, 2026
Last Updated: April 9, 2026

These Terms of Service ("Terms") govern your use of Eventful ("Service," "we," "us," or "our"), operated at useventful.com. By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. What Eventful Is

Eventful is a web-based platform that allows organizations ("Tenants") to collect, moderate, and display community event listings through embeddable calendars and submission forms. The Service includes a public submission form, an admin dashboard, and embeddable calendar widgets.

2. Accounts and Eligibility

You must be at least 18 years old to create an account. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You agree to provide accurate information when creating your account and to keep it current.

Each account is associated with a single organization (tenant). You may invite additional users to your organization's account. You are responsible for the actions of any users you invite.

3. Free and Paid Plans

Eventful offers a free plan and a paid Pro plan. The free plan includes limited features and a monthly event cap. The Pro plan is billed annually at the price displayed at the time of purchase.

Payment is processed through Stripe. By subscribing to a paid plan, you authorize us to charge your payment method on a recurring annual basis until you cancel. You may cancel at any time through the billing portal in your account settings. Cancellation takes effect at the end of your current billing period — you retain access to Pro features until then.

We do not offer refunds for partial billing periods. We reserve the right to change pricing with 30 days' notice. Price changes will not affect your current billing period.

4. Acceptable Use

You agree not to use the Service to:

  • Submit, publish, or distribute content that is unlawful, defamatory, obscene, or infringes on the rights of others.
  • Impersonate any person or organization.
  • Attempt to gain unauthorized access to the Service or other users' accounts.
  • Use the Service to send unsolicited messages or spam.
  • Interfere with or disrupt the Service or its infrastructure.
  • Scrape, crawl, or use automated tools to extract data from the Service without our written permission.
  • Use the Service for any purpose that violates applicable laws or regulations.

We reserve the right to suspend or terminate accounts that violate these Terms.

5. Content and Ownership

"Your Content" means any text, images, event information, and other materials you or your community submitters upload to the Service.

You retain ownership of Your Content. By uploading content to the Service, you grant us a limited, non-exclusive license to host, display, and transmit that content as necessary to operate the Service — for example, displaying event details on your public calendar or sending email notifications to submitters.

We do not claim ownership of Your Content and will not use it for purposes unrelated to providing the Service.

You are responsible for ensuring you have the right to upload any content, including event images and flyers. If you receive a takedown request for content on your calendar, you agree to address it promptly.

6. Event Submissions by Third Parties

The Service allows members of the public to submit events to your calendar. You, as the Tenant, are responsible for moderating and approving submissions before they appear publicly. We do not review, verify, or endorse any event submissions.

Submitters grant the Tenant a license to display their submitted event information on the Tenant's calendar. Submitters are responsible for the accuracy of the information they provide.

7. AI Features

The Service may include AI-powered features, such as automated extraction of event details from uploaded flyer images. These features are provided as a convenience and may not always be accurate. You are responsible for reviewing and correcting any AI-generated content before publishing.

AI features may be limited to certain plan tiers.

8. Embeddable Widgets

The Service provides embeddable calendar and submission form widgets designed to be placed on third-party websites via iframe. You are responsible for how and where you embed these widgets.

Eventful may display a "Powered by Eventful" badge on embedded widgets for accounts on the free plan. Removing this badge requires a paid plan.

9. Availability and Support

We strive to keep the Service available and reliable, but we do not guarantee uninterrupted access. The Service is provided "as is" without warranties of any kind.

We may perform maintenance, updates, or changes to the Service that could temporarily affect availability. We will make reasonable efforts to provide advance notice of significant planned downtime.

Support is provided via email. Response times may vary based on your plan tier.

10. Data and Privacy

Our collection and use of personal information is described in our Privacy Policy. By using the Service, you agree to the terms of our Privacy Policy.

You, as a Tenant, are responsible for any data you collect from event submitters through the Service. If you operate in a jurisdiction that requires a privacy policy or data processing disclosures, you are responsible for maintaining your own compliance.

11. Limitation of Liability

To the maximum extent permitted by law, Eventful and its operators shall not be liable for any indirect, incidental, consequential, or punitive damages, including lost revenue, lost data, or business interruption, arising out of your use of or inability to use the Service.

Our total liability for any claim arising from these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.

12. Indemnification

You agree to indemnify and hold harmless Eventful and its operators from any claims, damages, or expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third party's rights.

13. Termination

You may close your account at any time by contacting us at support@useventful.com.

We may suspend or terminate your account if you violate these Terms, if your account is inactive for an extended period, or if we discontinue the Service. If we terminate your account without cause, we will provide reasonable notice and the opportunity to export your data.

Upon termination, your right to use the Service ceases. We may delete your data after a reasonable retention period following account closure.

14. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a notice in the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved in the courts located in San Joaquin County, California.

16. Contact

If you have questions about these Terms, contact us at:

Eventful
Email: support@useventful.com
Website: useventful.com